 |
Innovative
eSales Manager
It is a great tool to assist your sales team to highlight the
objectives and milestones for each prospect case as it can be
functioned as a marketing planner, sales planner and sales approaches
and implementation. Furthermore, it helps the sales and marketing
team to keep track on each marketing program.
The eSales Manager is also capable of providing sales opportunity
report, sales leads analysis and real-time executive summary
reports. It allows you to understand what your sales and marketing
as well as services teams are performing.
|
|
Easy Access
Customer Database
Known as Customer Knowledge Data Bank, this feature allows you
to keep and retrieve up-to-date information about your customers
and potential customers. It can store a large number of customer
and prospect information for the purpose of marketing, sales
and services. It can be accessed easily and shared by your entire
organization to ensure a full understanding about your customers.
|
|
Innovative eServices Manager
This feature provides an integrated platform for your sales
and support team to provide better customer services. It consists
of a database to keep and trace the customer services records
in ensuring services are provided to customers in a timely and
effective manner.
It also provides customers with 24 X 7 online customer support
via your web site which allows your customers to have access
to submit and trace their enquiries on services support and/
or product development progress.
|
|
Projects/
Product Delivery Tracking System
This feature allows you to keep track the progress of each project.
It is especially important after a sale is closed to make sure
the implementation is fulfilled in a timely manner. This system
is useful for the sales team to inform customers on the progress
of their projects from time to time.
|
|
User Management
& Workflow
This system provides the flexibility to control user accessibility
to the system. It defines the appropriate rights and workflow
for each authority level of users within an organization.
|
Overview
